We’ve extended our Returns Policy for Christmas 2017. Orders placed from 1 December 2017 through 24 December 2017 can be returned up until 31 January 2018 and are subject to our returns policy.
Dates are based on 23:59 GMT unless otherwise stated and are subject to change.
UK Mainland and Northern Ireland: 15/12/2017
Ireland & European Union: 15/12/2017
US & Canada: 13/12/2017
Please note our offices and warehouse will be closed from 5.00pm on Friday 22nd December 2017 until Monday 1st January 2018 inclusive, re-opening on Tuesday 2nd January 2018 at 09.00am. Please note that no one will be available to answer phone calls or e-mails during this time.
We deliver to the UK, Ireland, EU countries and the US and Canada.
Please note orders are processed and dispatched on the next working day from the order day. All our orders are sent out signed for and trackable.
At Fever we offer 3 UK (Mainland) delivery options:
Please note Standard Delivery to the Channel Islands is £9.95. Please e-mail firstname.lastname@example.org for more information on how to place your order if you live on the Channel Islands.
Where possible we use a tracked service with DPD and FedEx so you will need to be present to sign for your delivery. After a first failed attempt to deliver, your parcel will be returned to the nearest depot and a second delivery attempt will follow the next day. The parcel will be returned to sender if it is not claimed.
We only offer delivery to countries within the European Union and the United States and Canada as standard.
We use FedEx delivery service. Please note a signature will be needed upon receipt of goods.
Click here for more information on US Delivery and how to order from outside the UK, EU, the US and Canada.
For any delivery enquiries regarding your order please get in touch with our customer service team which is based in London.
You can call customer services on +44 (0)20 7640 5827.The office is open Monday to Friday 9am – 5:30pm.
You can also email customer services at email@example.com We aim to answer your email within one working day.
Please read our returns policy here http://www.feverdesigns.co.uk/returns-and-exchanges/