CHRISTMAS DELIVERY


We’ve extended our Returns Policy for Christmas 2017. Orders placed from 1 December 2017 through 24 December 2017 can be returned up until 31 January 2018 and are subject to our returns policy.


LAST ORDER DATES FOR DELIVERY BEFORE CHRISTMAS


Dates are based on 23:59 GMT unless otherwise stated and are subject to change.

UK Mainland and Northern Ireland: 15/12/2017

Ireland & European Union: 15/12/2017

US & Canada: 13/12/2017


CHRISTMAS CLOSURE


Please note our offices and warehouse will be closed from 5.00pm on Friday 22nd December 2017 until Monday 1st January 2018 inclusive, re-opening on Tuesday 2nd January 2018 at 09.00am. Please note that no one will be available to answer phone calls or e-mails during this time.


PLEASE NOTE THAT DUE TO OUR WAREHOUSE BEING CLOSED OVER THE CHRISTMAS PERIOD NO WEBSITE ORDERS RECEIVED AFTER 21ST DECEMBER 2018 WILL BE DISPATCHED UNTIL TUESDAY 2ND JANUARY 2018


Delivery Information


We deliver to the UK, Ireland, EU countries and the US and Canada.

Please note orders are processed and dispatched on the next working day from the order day. All our orders are sent out signed for and trackable.

UK Mainland and Northern Ireland Delivery

At Fever we offer 3 UK (Mainland) delivery options:

  • Express delivery, 1-2 working days, £4.95 (No Saturday delivery. Mainland UK only, not available for Northern Ireland)
  • Standard delivery, 3-5 working days, £3.50 (For all Northern Ireland orders, we only use Royal Mail).
  • FREE standard delivery, 3-5 working days, on all orders over £60.

Please note Standard Delivery to the Channel Islands is £9.95. Please e-mail shop@feverdesigns.co.uk for more information on how to place your order if you live on the Channel Islands.


Ireland & European Union Delivery

  • Delivery to EU Countries and the Republic of Ireland is £9.95 and takes 3-5 working days. This excludes Scandinavian countries.
  • Delivery to Denmark, Sweden and Czech Republic will cost £15.00 using FedEx or DPD.
  • Delivery to Norway, Finland and Iceland will cost £17.50 using FedEx or DPD.
  • FREE standard delivery, 3-5 working days, on all orders over £100.This excludes Scandinavian countries.

If you would like to place an order for delivery to any other countries not included above please call us on 020 7640 5827 or email at shop@feverdesigns.co.uk and we can provide you with a quote for delivery.

Where possible we use a tracked service with DPD and FedEx so you will need to be present to sign for your delivery. After a first failed attempt to deliver, your parcel will be returned to the nearest depot and a second delivery attempt will follow the next day. The parcel will be returned to sender if it is not claimed.



Please note that if you want to request a re-delivery we will need to ask you to pay for another shipment payment. If you want to request a refund, the delivery cost will not be refunded.


US & International Delivery

We only offer delivery to countries within the European Union and the United States and Canada as standard.

US and Canada Delivery

  • Standard delivery, 5-7 working days, £19.90.

We use FedEx delivery service. Please note a signature will be needed upon receipt of goods.

Click here for more information on US Delivery and how to order from outside the UK, EU, the US and Canada.


Delivery Enquiries

For any delivery enquiries regarding your order please get in touch with our customer service team which is based in London.

You can call customer services on +44 (0)20 7640 5827.The office is open Monday to Friday 9am – 5:30pm.

You can also email customer services at shop@feverdesigns.co.uk We aim to answer your email within one working day.


Returns & Exchange Policy

Please read our returns policy here http://www.feverdesigns.co.uk/returns-and-exchanges/